Covid 19

 



We're back From June 9th. We’re Committed to our Customers, Employees and Communities - Here's How

Dear Customer,

On Tuesday June 9th  we reopenedafter our Covid 19 shutdown. . Its been a long few months and we are looking forward to getting back to what we do best - delivering quality tiles at competitive prices with excellent customer service.In the meantime we are available remotely to deal with any of your queries or you can book your showroom appointment here
In the initial stages appointments are limited to Tuesdays, Thursdays and Saturdays as we carry out staff training on the new ways of doing business on Wednesdays and Fridays

Naturally the safety of our customers and our staff is our number one priority and to this end we have put a number of measures in place for your protection
  • Only one customer/family grouping in store at any one time.
  • Please ring the door bell /knock on the door bell for admittance
  •  If you arrive early If there are customers in store ahead of you  you will we asked for your name and  telephone number. We will call or text you as soon as the store become free
  • We are encouraging customers to book appointments in advance on our website . In the initial stages we are only taking appointments on Tuesdays, Thursdays and Saturdays Please click here to book your time slot
  • Appointments are for 30 minutes - They are well booked out in advance so if you cannot make tour slot please let us know aSAP so we can offer it to someone else.
  • Please use the hand sanitizer  available just inside the door when entering and leaving the store. We do not supply facemasks but are happy for you to wear them.
  • Please respect staffs requests for social distancing and follow the floor stickers for guidance
  • Please do not touch displays - Staff will show you all  the ranges you wish to see

Thank you for your cooperation.

We encourage you to send us as many details of your project in advance in order that we can use the appointment time to your best advantage

Opening Hours on our Return

Tuesday - Saturday 10.00am - 5.00pm -  Appointments/Showroom Visits on Tuesdays, Thursdays and Saturdays only   - other days email and telephone service.
 

Information Re Spanish and Italian Supply Chain 

All of our tiles are imported from Italy and Spain. All of our manufacturers are currently open and operating under strict conditions imposed by their respective Governments.  There is no interruption to our service from Covid19/Corona Virus. Lead times remain the same:
1-3 weeks
There is zero risk from any material arriving from Italy or Spain . The lead times involved mean that the virus cannot survive the journey

We look forward to serving you in store by appointment  In the meantime we are available by phone 01697500 or by email - click here to send
.